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Support Tip: As it relates to internet service, cycling the power to the Xfinity or ATT modem can likely solve the issue. Note that Xfinity and ATT can also power cycle modems remotely and you can contact them for assistance as well. IMPORTANT: Have your provider REFRESH your modem. Do not ask to have your modem reset as this could potentially erase settings in the modem.
For DirecTV and Comcast TV issues, power cycling on the cable/sat box usually restores and for DirecTV the red reset button either on the side of the Sat box or next to the Access card (located behind a door on the front) does the same thing as a power recycle.
For DirecTV and Comcast TV issues, power cycling on the cable/sat box usually restores and for DirecTV the red reset button either on the side of the Sat box or next to the Access card (located behind a door on the front) does the same thing as a power recycle.